Frequently asked questions 

What can I expect from coaching with Gayle?

Coaching is all about you,  I'll work with you on a one-to-one basis to help you to identify, take control and achieve your goals. It is safe, confidential and completely focused on you, and what you want to achieve.

You’ll typically come to the coaching process with an overall goal or set of objectives and I’ll work with you through a number of coaching sessions to support you to achieve this.


As a professional, qualified and accredited coach, I use various skills, techniques and powerful questioning to help my clients gain insight and clarity to move forward. At the end of each session, I’ll invite you to commit to key actions to take before our next meeting. I’ll hold you to account and check in with you to see how you’re getting on.

It’s a guided process, I’ll challenge your thinking, help you to see things from different angles, and bring new perspectives to the issue. I’ll help you to gain clarity and find the answers within yourself to move forward.

See my coaching profile 

What kinds of things can coaching help with?

Most coaching clients will be facing personal or professional challenges, wanting to improve their performance at work, or  to make positive changes in their lives.  Coaching is a personal learning process, it helps you gain insight, take control and move forward.

Below are examples of some of the challenges and issues that I have supported people with through coaching:

  • managing and implementing change

  • finding yourself as a leader

  • managing interpersonal conflict

  • take control of your life and your career

  • help to manage stress or conflict

  • build your confidence and resilience

  • business planning

  • get the balance back in your life

  • find yourself again after a life transition

  • health and well-being

  • career planning and interview support

  • manage your manager to get the most from your work

  • motivation 


How does it work?

Get in touch - The first step is to get in touch and we’ll arrange a free, no obligation, ‘chemistry’ call to explore what you are looking to achieve, whether coaching is right for you and whether I’m the right coach for you. It’s important that we feel that we are the right fit to work together. If we decide to go ahead, great! If not, that’s fine too, I’d be happy to signpost you to other coaching colleagues who may be a better match. 

Establish your starting point and coaching goals – Assuming we’ve decided to work together, I’ll ask you to complete my Where am I now? questionnaire to kick things off. This will encourage you to reflect on where you are now, tune in to your values and drivers and what you want to achieve from the coaching. This helps to give us a starting point for our first session.

Tailor a programme to suit your needs- We’ll confirm your coaching goals and how we are going to work together. We’ll tailor a programme to suit your needs, agreeing the number of sessions and frequency.  I usually work with clients, providing 5-8 coaching sessions over a period of a few months. Each session typically lasts between 1-2 hours. If you are working on long term change, it helps to have space and time between our sessions to take action and try out new ideas and approaches. I also offer one-off coaching sessions which can be useful for a specific short-term goal, for example preparing for an interview.

Book coaching sessions - We’ll book in sessions at mutually convenient times. The agenda is always led by you. As your coach, I’ll hold the space and manage the time. We’ll typically meet virtually, but I can also arrange to meet face2face if current Covid restrictions allow.


Free coaching resources and tools – I have various resources, templates and tools to support your learning journey. Over the course of our coaching, we will develop a set of slides and resources that are relevant to you and I’ll also recommend any further reading. You’ll have a copy of these at the end of each session and we’ll build up these resources through your coaching programme. By the end, you will have a bespoke resource pack to support your continued learning and act as a reminder of the work we have done together.


Experiment and play - Whilst we work together, I’ll encourage you to experiment, take risks, step outside of your comfort zone, be creative and playful. It is only through practising new approaches that we can work towards achieving meaningful and lasting change. 


“To achieve goals you've never achieved before, you need to start doing things you've never done before.”  Stephen Covey


Notes and summary after each session - After each session, I’ll provide you with a summary of the key points we discussed and a reminder of the actions you have agreed to take before our next session. 


Reflection – You will be learning and gaining insights during and between our coaching sessions.  With your agreement, I’ll send you reflection questions after each session and encourage you to keep a reflection journal so you can log your learning and progress between our sessions.


Review progress - At the start of the coaching relationship, I'll encourage you to set clear coaching goals and we’ll agree the best way to measure your progress. Depending on your goals, this may include a structured process like a 360 Degree feedback questionnaire or a skills assessment; or it could be a more tailored measure around achieving a personal target. We’ll review your coaching goals on a regular basis and note your progress. If at any stage you feel the coaching is not working, we can stop without obligation. Any outstanding fees will be returned.​  

How much does it cost?

Coaching fees will vary depending on your needs and location and how we agree to work together. Once we've had an initial conversation, I'll confirm the costs of your bespoke coaching programme. I'm happy to offer monthly payment plans. 

  • I work with individual clients who come to me directly.

  • I also work with organisations seeking employee or executive coaching to support their strategic developments or a change programme.  

Where will it take place?

I work across the UK and meet many of my clients over the phone, Zoom, Skype or visit in the workplace.

If you’re local to north Shropshire, you can come to me in Oswestry where I have a work space for coaching at home. You may prefer to meet in a quiet coffee shop or at your workplace (subject to Covid rules and restrictions). I’m flexible about this, the important thing is that it works for you. 

What do others say?

Here are some testimonials from some of my previous coaching clients:

"I have known Gayle since 2012 when she trained and qualified as part of the internal coaching network with the Open University. Over the following years, she has regularly coached managers in various roles across the university. She has played an active role in the coaching network, attending regular supervision and on-going training. I have consistently received excellent feedback from her ‘coachees’ and their line managers on the impact of her coaching. Gayle has been one of our high performing coaches. She is very adaptable and depending on the needs of the ‘coachees’, has worked with clients via face to face, Skype and telephone sessions. She has also worked successfully offering intensive one off sessions as well as under taking longer term contracts with clients. I have no hesitation in recommending Gayle as a coach." Julie Stock, Coaching Programme Manager Open University

“Over a period of around 6-8 months, Gayle worked with me to help identify barriers in my thinking and provided some useful tools to help boost my confidence and performance in the workplace. Gayle listened, challenged some of my assumptions and gently encouraged me to grow and push myself. As a direct result of her input and support I progressed to a senior manager role and I would thoroughly recommend her as an excellent coach.”


“I thought it was great to be in an open an honest environment where you can explore your experiences, test ideas, and just take some time out to look at yourself and decide on where you want to develop personally. I plan to look into further coaching sessions as I find the method of learning from others really suits my personality style.”


“I feel that real change has occurred for me (due to the coaching) I have come out of my shell again. I feel much more confident in communicating, and feel like a productive part of the team. I plan to continue with my self-awareness and reflection on my progress both within the office and out. I still write down my positives for each day.”


“It brought to attention my ability to resolve situations and be proactive, seeing the positives more and challenging my own assumptions, gaining more confidence in my abilities again”

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